Program Description
Better SuperVision is delivered in a blended learning format with a three day classroom portion combined with an online component. On the completion of the three days Classroom portion, access to the online program will be provided.
Learning Objectives
Day One
- Role of a Front Line Leader
- Motivation
- Teambuilding
- Communication: Listening, Direction & Feedback
Day Two
- Planning & Scheduling
- Workface Planning
- Ethics
- Building Trust
- Quality Management
- Productivity Improvement
Day Three
- Conflict Resolution
- Cultural Diversity
- Leading in a Unionized Workplace
- Work Performance
- Coaching & Mentoring
- Toolbox Talks