Program Description

Better SuperVision is delivered in a blended learning format with a three day classroom portion combined with an online component. On the completion of the three days Classroom portion, access to the online program will be provided.

Learning Objectives

Day One

• Role of a Front Line Leader
• Motivation
• Teambuilding
• Communication: Listening, Direction & Feedback

Day Two

• Planning & Scheduling
• Workface Planning
• Ethics
• Building Trust
• Quality Management
• Productivity Improvement

Day Three

• Conflict Resolution
• Cultural Diversity
• Leading in a Unionized Workplace
• Work Performance
• Coaching & Mentoring
• Toolbox Talks